01 Scope of Information
To provide professional node systems and high-availability solutions, CrystalNode Base collects specific identifiers. This includes information you provide when requesting a quote, setting up an infrastructure account, or subscribing to technical updates.
Specifically, we collect:
- Identity Data: Name, business title, and corporate entity information.
- Contact Data: Business email, physical office address in Kuala Lumpur or elsewhere, and phone numbers.
- Technical Data: IP addresses, login timestamps, and browser fingerprinting for security audit trails.
Physical Security Perimeter: CrystalNode Data Hub
02 Strategic Data Usage
Your data is processed only to the extent necessary to deliver robust data infrastructure services. We do not engage in broad behavioral profiling or ad-targeting.
Service Provision
Managing your node deployments, processing hardware requests, and maintaining connectivity uptime.
Technical Support
Diagnosing throughput issues and providing hands-on assistance for enterprise node management.
03 Security Protocol
Security is the foundation of our infrastructure. We employ industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our internal access controls follow the principle of least privilege (PoLP), ensuring that only authorized CrystalNode Base engineers can access sensitive diagnostic layers when required for maintenance or troubleshooting.
04 Your Rights & Control
Under Malaysian PDPA and global data standards, you have significant control over your information. We respect your right to manage your digital footprint within our systems.
Contact Our Privacy Officer
For inquiries regarding this policy or to exercise your data rights, please reach out to our team in Kuala Lumpur.